Engineers Australia recognises that your privacy is very important to you and we are committed to promoting confidence in the manner in which your personal information is handled by us. Engineers Australia is bound by, and committed to supporting, the National Privacy Principles (NPPs) set out in the Privacy Amendment (Private Sector) Act 2000. The following statement explains how Engineers Australia collects, uses, discloses and protects this information on its web site. Specifically:
Engineers Australia must collect the persons name, email address, mailing address, phone number, credit card number, and expiration date. This allows us to process the registration and provide notification of the registration status.
Customer Protection Persons who Engineers Australia register are registering on a secure server, which encrypts all of the persons personal information including name, address and credit card number. Encryption ensures that no one can access or use personal information in an unauthorized manner. Engineers Australia has made an investment in protecting our clients’ and customers’ information utilizing the following technologies – no information will be transferred overseas without prior approval.
Firewalls allow the use of authenticated access and can prevent certain types of traffic from entering the private network. Engineers Australia have a customized firewall according to the network topology and is essential to having a useful firewall protection mechanism.
“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive.Engineers Australias’ cookies are used only to identify the person, not to identify any specific person traits. These cookies do not store sensitive data.
If there is a complaint about the way Engineers Australia has collected, stored or used personal information, a complaint should be made to the Privacy Officer of Engineers Australia in the Office of the CEO in Canberra.
Our Privacy Officer will endeavour to deal with the complaint and take any steps to resolve the complaint within two weeks of receiving the complaint. If the complaint cannot be resolved within that period we will write to the complainant setting out the status of the complaint, any further steps needed to be taken and an estimated length of time required to resolve the complaint. We will inform the complainant whether it is considered that any breach of the Privacy Act has occurred and, if so, the steps being taken to rectify the situation.
If, after giving Engineers Australia a reasonable opportunity to resolve the complaint, there is no resolution, the matter can be progressed to the Office of the Australian Information Commissioner.
Complaints should be forwarded to:
The Privacy Officer
Office of the CEO
11 National Circuit
Barton ACT 2600
A written complaint must include a return address, and identify the conduct that is the basis for the complaint. There are no fees for lodging a complaint.